When the HP Printer driver is unavailable, use the following methods:
- Examine if the printer and your computer are on the same network.
 - Check to see if you have the correct printer driver for your printer model installed.
 - Examine if your printer is turned on and also connected to your computer.
 - Check the manufacturer's website for any printer driver updates.
 - Uninstall and reinstall the printer driver from the manufacturer's website.